Skip to main content
UP.Lens is a cloud-native live video monitoring and observability service that combines broadcast-grade multiviewer confidence with deep, time-correlated analytics. It enables operations teams to validate video, audio, caption integrity, and ad signaling (SCTE-35) across live broadcast workflows operating in the public cloud. UP.Lens is purpose-built for cloud environments. It is designed to operate alongside dynamic, elastic cloud workflows, providing a scalable and cost-efficient way to monitor 10 to 300+ simultaneous contribution feeds, including event-driven spikes. UP.Lens can be deployed as a stand-alone cloud monitoring service or used in conjunction with Telestream’s Capture, allowing teams to extend observability across end-to-end cloud production workflows. At its core, UP.Lens unifies two capabilities that have historically existed in separate systems: real-time visual confidence and historical, time-aligned analytical insight. This allows teams to see issues as they happen and immediately understand the conditions that led to them, without switching tools or reconstructing timelines after the fact.

Key Benefits

  • End-to-end live video performance visibility: Gain deep, real-time insight into the health and performance of your cloud-based live video workflows, from source contribution to final distribution.
  • Fast incident resolution: Advanced monitoring helps pinpoint disruptions, identify root causes, and accelerate response times, minimizing impact and keeping audiences engaged.
  • Unified monitoring experience: A single, cloud-native dashboard correlates signals across the entire live-stream pipeline, simplifying operations and enhancing operational confidence.

Key Features

  • Eyes-on-glass confidence multiviewer: UP.Lens delivers an instant-on, broadcast-grade multiviewer that restores direct visual and audio verification for cloud-based live workflows.
  • Configurable multiviewer dashboards: Operators can tailor layouts, select widgets, and surface high-priority signals for proactive monitoring.
  • Penalty box sorting: Degrading or failing feeds are automatically surfaced, allowing operators to react up to 60 seconds faster.
  • Low-latency proxies: Full frame-rate video and audio level monitoring ensures tangible, real-time verification.
  • Shareable Views: Live multiviewer mosaics can be securely shared with external partners without requiring a Telestream account.
  • Troubleshooting time-machine (Incident rewind): UP.Lens maintains a continuously indexed history of signal behavior to accelerate diagnosis and post-event analysis.
  • Time-aligned diagnostics: Visual thumbnails, error events, and KPIs (such as jitter and packet loss) are correlated at the exact moment alarms fire.
  • Historical trending: Engineers can rewind to see precisely when issues began and how conditions evolved leading up to failure.
  • Retrospective analysis: Supports post-event review, compliance verification, and operational improvement without manual reconstruction.
  • SCTE-35 and caption monitoring: Real-time validation and historical reporting help protect ad revenue and meet regulatory obligations.