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What this video covers

This video shows how to open Settings → Users, invite a new teammate with Invite User, and check on their status afterward.

Good to know

Just their first name, last name, and email address. Email is locked once the invite is created, so double-check it before sending.
A user is Pending until they accept the invite, then becomes Active. If they don’t accept in time you’ll see Invite Expired — from there you can use Resend Invite from the row menu.
Not by itself. Inviting a user only creates their account and (optionally) assigns organization-level admin permissions. Access to a specific Space comes from putting them in a Group — that’s covered in the next video.
Ingest seats are assigned separately, and only to users who are already Active. A Platform Admin selects the user on the Users tab, checks Ingest User, and saves — as long as the organization has seats available (extra seats can be purchased as add-ons).
Need to remove access instead? The same Users screen lets you Edit or Delete a user, including deleting several at once.

Next step

Now that people are in your organization, define what they’re allowed to do — continue to Creating Roles and Permissions.

User Management

Full reference for Users, Groups, Roles, Spaces, and API Keys.